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Get in Touch

Whether you have questions about our courses, need guidance on which programme suits your goals, or simply want to share your gardening journey with us, our team is here to help.

Office Address

47 Thornfield Gardens
Manchester, M15 6TH
United Kingdom

Office Hours

Monday to Friday: 09:00 - 17:30
Saturday: 10:00 - 14:00
Sunday: Closed

Response Times

We aim to respond to all enquiries within one business day. During peak enrolment periods, responses may take up to 48 hours. Students enrolled in courses receive priority support through the learning platform.

Map location available upon request

Frequently Asked Questions

How do I access course materials after enrolling?

Following successful enrolment, you will receive login credentials for our learning platform within 24 hours. All course materials, including video lessons and downloadable resources, are accessed through this platform.

Can I complete courses at my own pace?

Yes, all courses are self-paced. While we suggest a recommended timeline for each programme, you have twelve months from enrolment to complete your studies. Extensions may be granted in exceptional circumstances.

Are there any prerequisites for advanced courses?

Foundation courses have no prerequisites. Our Professional Track programmes assume familiarity with basic gardening concepts but do not require formal qualifications. If unsure about your readiness for a particular course, please contact us for guidance.

Do you offer refunds?

We offer a 14-day refund period from the date of enrolment, provided you have not accessed more than 25% of the course content. Please refer to our Terms of Use for complete details.

Ready to Start Learning?

Explore our courses and find the right programme for your goals.

View Courses

Important Information

Communications regarding enrolment and course access are processed during office hours. Educational content and advice provided by Gentle Glade does not constitute professional consultancy. For specific garden projects requiring professional assessment, we recommend consulting a qualified landscape designer or horticulturist in your area.